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| RWC Building Products has compiled information on what to do when you have a hail damaged roof. From assessing the damage to hiring the right contractor, we have useful information to make consumers aware of any potential problems along the way. |
| Assessing the Damage |
| I Don't See Immediate Damage To My Roof |
My New Roof is Covered under by Manufacturer's Warranty |
When a hail storm passes thru, the impact of hail on shingles can cause soft spots where the granules may be loose. Overtime very loose granules or complete loss of granules in areas can expose the asphalt coating to the environment and result in accelerated aging and premature deterioration of the shingles.
Surface depressions – indentations or depressions seen on sections of the roof either throughout or in clusters. Look for indentations on metal flashings, siding, chimney caps, or even skylight flashings – these can be signs of future problems with exposed asphalt compromising the life of the shingles.
Cracks in the granule-asphalt surfacing – may have been caused by strong winds |
Manufacturers typically do not include hail / weather related damage to their warranties.
My Adjuster Will Provide the Details of the Hail Damages and the Amount I Am Entitled To, so I Don't Need A Contractor
Contractors are trained to detect home damages from hail while insurance adjusters are trained to determine the estimates for claims. This means that adjusters do not necessarily have the training and experience to detect the damages that contractors identify. They only work to determine how much the insurer can be entitled for the insurance. |
| Hiring & Working With A Contractor |
| Hire a Licensed Contractor! Check the Arizona ROC website or call RWC for a referral. Also check the BBB for complaints. |
Get several bids from licensed contractors and compare product, installation, and timelines not just price. |
| Get references and check them. |
Confirm insurance and worker's comp insurance. |
| Agree upon a payment schedule based on work completed. |
Make sure all drawings and plans (if needed) are approved and signed and have been properly submitted to your city if applicable. |
| Make sure all agreements are in writing including any verbal agreements or changes. |
Keep detailed records of all project work, payments, and document verbal conversations. |
| Never pay in cash. |
If necessary, make checks out jointly to contractor & supplier to protect your investment. |
| Do not pay more than 10% or $1,000, whichever is less, as a down payment. |
Never make a final payment until you're satisfied with the work performed. |
| Verify that any and all liens have been released. |
Request final account statement reflecting "paid in full" status. |
